Returning the machine
A straightforward return.
Frank will agree the return or collection window with you when confirming the hire. We aim to make the timing flexible within reason.
Return checklist
- Return the machine clean enough for its condition to be inspected.
- Return all three buckets, the ripper, Auger Torque drive and augers, hydraulic rock grabber, pins, keys and every other supplied item.
- Tell Digger2Hire promptly about any damage, warning light, fault or missing item.
- Do not modify, disassemble or tamper with the machine, attachments or safety equipment.
Fair wear and damage
Reasonable wear from proper use is different from avoidable damage, misuse, loss, missing equipment or excessive cleaning. The machine and attachments are checked and their condition recorded at handover and return.
Return time and fuel
We will confirm the return window and fuel requirements when arranging your hire. If your plans change, call or SMS Frank as early as possible so we can work out a practical solution.
This page is a practical summary. The full Equipment Hire Agreement contains the return conditions. The hire agreement is completed electronically on our tablet at handover and your signed copy is emailed to you on the spot.
Payment and cancellation
The initial hire payment is due at handover. We do not provide credit accounts. Approved extensions and other charges that can be determined at return are payable at return. No cancellation charge applies before handover.
Inspection and damage resolution at return
We inspect the equipment with you, record its condition and obtain the return signature before collecting it. If we agree a damage settlement on the spot, we record the damage, agreed amount and payment received in the return record.
Where recorded damage needs a repair assessment before it can be priced, we mark it as awaiting assessment. Collection and payment of known charges do not settle that outstanding claim. We promptly obtain an assessment and provide an itemised written demand with supporting photographs, quotations or invoices as appropriate. Amounts properly payable under the agreement are due on receipt. Estimates are identified and reconciled against the final assessed cost, with overpayments refunded promptly. Your rights to dispute liability or the amount remain unchanged.
Your emailed handover and return PDFs include the relevant condition photos. Full-resolution originals remain available through your secure hire record.
Ready when you are
Call or SMS Digger2Hire.
Speak directly with your local Digger2Hire operator. Tell us about the job, location and dates and we will confirm the right machine, attachments, delivery or collection and your total price.